Expert nursing by your side. Personalized, trusted, and peace of mind when you need it most.

How We Support You

Rapid Response Care Management is a boutique concierge nursing service designed for individuals and families who value exceptional care, personalized attention, and peace of mind. We provide highly personalized nursing support in the comfort of your home or wherever care is needed, serving as a trusted extension of your healthcare team and your family.

From a new diagnosis or complex medical needs to surgery, recovery, and ongoing care management, we provide thoughtful guidance, attentive oversight, and seamless coordination every step of the way.

• Personalized Attention: Care is thoughtfully tailored to you, your family, and your individual needs, with an elevated level of service and attention to detail.

• Unparalleled Convenience: Receive expert nursing support in the comfort of your home or virtually, without waiting rooms, rushed visits, or navigating care alone.

• Transparent Service: One straightforward hourly rate provides clarity and flexibility, allowing you to access the level of support you need without unnecessary packages or commitments.

• Continuity of Care: Whenever possible, we prioritize consistency with a trusted nurse who becomes familiar with your health history, preferences, routines, and goals.

• Expert Guidance: We help coordinate appointments and services, communicate with healthcare providers, explain medical information in a clear and understandable way, and help families feel confident navigating complex healthcare decisions.

• Proactive Support: We stay attentive to changes and concerns, helping identify needs early and providing families with the information and support they need to respond thoughtfully.

At Rapid Response Care Management, we believe exceptional nursing care should feel personal, seamless, and reassuring. Our clients receive more than clinical support. They receive a trusted advocate who is there to help oversee the details, communicate what matters, and provide peace of mind when it matters most.

Who Benefits From Our Care

Specialized Care

Our boutique concierge nursing services are thoughtfully tailored for individuals and families navigating complex, chronic, or evolving healthcare needs, including:

• Neurologic & Cognitive Conditions
Dementia and Alzheimer’s disease, Parkinson’s disease, stroke recovery, cognitive changes, and memory-related conditions.

• Complex Chronic Conditions
Diabetes, pulmonary arterial hypertension, kidney disease, COPD, heart disease, and other conditions requiring ongoing oversight and coordination.

• Medication Management
Complex medication regimens, polypharmacy, medication reconciliation, specialty medications, and coordination between providers and pharmacies.

• Hospital & Emergency Care Transitions
Support for individuals experiencing frequent emergency department visits, hospitalizations, or readmissions, with thoughtful coordination before, during, and after transitions in care.

• Mobility & Fall-Risk Concerns
Personalized support for individuals experiencing mobility limitations, balance concerns, weakness, or an increased risk of falls.

• Multispecialty Care Coordination
For individuals whose care involves multiple physicians, specialists, facilities, therapies, or healthcare services, we help bring the details together and keep care moving seamlessly.

• Postoperative & Surgical Concierge Care
Dedicated nursing support surrounding elective and emergent surgeries, including preoperative preparation, hospital support, discharge coordination, recovery oversight, medication management, and communication with the healthcare team.

Every client receives a personalized approach designed around their unique health needs, preferences, and goals. Our role is to provide an elevated level of nursing oversight, advocacy, and continuity so families can feel confident that the details are being thoughtfully managed.

Exclusive Service Regions

We proudly serve Austin, West Lake Hills, Lakeway, Bee Cave, Dripping Springs, Cedar Park, Leander, Liberty Hill, Georgetown, Lubbock, Boerne, San Antonio, and San Angelo, Texas.

About our Founder

Founder & Executive Clinical Leader

Sarah McKinnon, DNP, RN, LNC, is an executive-prepared registered nurse with more than 15 years of diverse clinical and professional nursing experience spanning geriatric care, emergency and trauma care, critical care, outpatient medicine, forensic nursing, and legal nurse consulting. Her career has been defined by clinical excellence, leadership, patient advocacy, and a commitment to helping individuals and families navigate an increasingly complex healthcare system.

Sarah began her nursing career as a Licensed Vocational Nurse and continued to advance her education and clinical expertise, earning her Associate Degree in Nursing, Bachelor of Science in Nursing, Master of Science in Nursing Education, and Doctor of Nursing Practice from Texas Tech University Health Sciences Center. Her doctoral preparation in executive leadership further strengthened her ability to lead, coordinate, and improve complex healthcare systems while keeping the individual patient at the center of care.

Sarah founded Rapid Response Care Management, PLLC after personally navigating her father's complex healthcare journey with pulmonary arterial hypertension. She experienced firsthand the challenges families face when managing a serious diagnosis, including fragmented care, complex referrals, specialty medications, communication barriers, and limited access to clear, meaningful patient education. It took more than a year to identify the right specialist for her father, an experience that profoundly shaped her vision for a more personalized and coordinated approach to healthcare.

That experience became the foundation for Rapid Response Care Management: a boutique concierge nursing practice created to bridge the gaps between patients, families, and the healthcare system. Sarah's approach is rooted in compassion, clinical expertise, discretion, and an unwavering commitment to advocacy.

Sarah believes that exceptional healthcare should feel personal. Every client deserves to be heard, every detail deserves attention, and every family deserves a trusted advocate by their side.

Connect with Sarah